EdulinksNG Privacy Policy

Last updated: [14/03/2025]

Please carefully read this Privacy Policy to make informed decisions about sharing your personal information with us.

Quick Summary:

  • ❖We collect basic information (like your name and email) to help you use EdulinksNG better.

  • ❖We use cookies to remember your preferences and improve your experience.

  • ❖Your posts (questions and answers) are public — don't share private info.

  • ❖You can access, change, or delete your data anytime by contacting us.

  • ❖We follow Nigerian data privacy laws to keep your information safe.

1. About this Policy

This Privacy Policy explains how EdulinksNG, a division of Veraclins Dev Hub, collects, processes, and protects your personal data when you visit our website or use our mobile application. It outlines how we manage your data, keep it secure, and your rights regarding your personal information.
At EdulinksNG, we are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR), and General Data Protection Regulation (GDPR) where applicable.
By providing your personal data or clicking the "Accept" button, you consent to EdulinksNG collecting, storing, processing, and using your data as permitted by law. You have the right to withdraw your consent at any time by adjusting your privacy settings or contacting our support team. However, we may continue processing your data if we have a valid legal basis to do so, such as compliance with legal obligations.

2. Who We Are

EdulinksNG is a division of Veraclins Dev Hub, dedicated to creating an interactive learning environment where users can ask questions, receive expert responses, and engage in meaningful discussions.
As a dynamic Q&A platform, EdulinksNG fosters knowledge sharing and community-driven learning by connecting learners across various subjects. Whether you are a student seeking academic guidance or a curious mind exploring new topics, EdulinksNG is your go-to destination for insightful discussions. We are committed to accessibility, collaboration, and efficiency, ensuring that learning remains engaging and interactive.
This website and mobile app are operated by EdulinksNG, a subsidiary of Veraclins Dev Hub. Any personal data supplied or collected by EdulinksNG is managed in accordance with our data privacy policies.

3. Personal Data We Collect

At EdulinksNG, we collect personal data to enhance your experience, personalize content, and improve our platform. However, we do not collect financial or biometric data, as EdulinksNG is a knowledge-sharing platform.

1. Information You Provide Directly

  • ❖Account Details (e.g., name, email address, profile picture).

  • ❖User-Generated Content (e.g., questions, answers, comments).

  • ❖Preferences (e.g., topics of interest, notification settings).

2. Automatically Collected Data

  • ❖Device & Browser Information (e.g., IP address, operating system, browser type).

  • ❖Usage Data (e.g., questions viewed, search queries, time spent on pages).

  • ❖Referral Data (e.g., how you arrived at Edulinks—via search engines, social media, or shared links).

3. Data from Third Parties

  • ❖Social Media Integration (if you link your account).

  • ❖Analytics & Performance Tools (to understand user engagement and improve recommendations).

We update our Privacy Policy periodically. If we make significant changes, we will notify users via email or an announcement on our website. We encourage you to review this policy regularly to stay informed about how your data is handled.

4. Cookies

EdulinksNG uses cookies and similar technologies to enhance your browsing experience on our platform. A cookie is a small file stored on your device that helps us:

  • ❖Recognize returning users and maintain login sessions.

  • ❖Personalize your experience, such as recommending relevant discussions or questions.

  • ❖Analyze platform performance to improve usability and engagement.

EdulinksNG does not store personally identifiable information in cookies. You can manage or disable cookies in your browser settings; however, this may affect certain platform features.

5. Governing Principles of Personal Data Processing

At EdulinksNG, we process personal data only when there is a valid legal basis to do so. The basis for processing depends on the purpose for which your data is collected, which includes:

  • ❖Your Consent – When you authorize us to send marketing materials or personalized content, with the ability to withdraw consent at any time.

  • ❖Legitimate Business Interests – To improve our platform, personalize user experiences, and ensure effective community engagement without compromising your rights.

  • ❖Performance of a Contract – When necessary to provide platform services, such as account management or security verification.

  • ❖Compliance with Legal Obligations – When required by law to disclose or process personal data.

Data Protection Principles:

a. Personal data is collected and processed lawfully and may only be used for archiving, research, or statistical purposes in the public interest, in compliance with regulations.

b. Data must be accurate, relevant, and respect user dignity.

c. Personal data is stored only as long as necessary, with safeguards against cyber threats, unauthorized access, or environmental damage.

d. We uphold a duty of care to users in handling personal information.

e. We remain accountable in accordance with applicable data protection.

6. How We Use Your Personal Data

We collect and process your personal data to enhance your experience on EdulinksNG and ensure a secure, engaging, and efficient Q&A platform. This includes:

  • ❖Creating and managing your account, including credential verification.

  • ❖Facilitating participation in discussions, surveys, and platform events.

  • ❖Improving platform functionality by analyzing usage patterns.

  • ❖Providing relevant content and recommendations, including personalized Q&A suggestions.

  • ❖Ensuring compliance with legal requirements, including identity verification when necessary.

  • ❖Preventing fraud, abuse, and policy violations to maintain a safe learning environment.

  • ❖Enabling access to third-party services where applicable.

7. Sharing of Personal Information

At EdulinksNG, we prioritize user privacy while maintaining a safe learning environment. Personal information may be shared under the following circumstances:

  • ❖With Corporate Entities & Affiliates - To prevent fraud, manage accounts, and facilitate joint services. These entities will not market to you unless you opt in.

  • ❖Publicly Shared Information - Posts (e.g., questions, answers, comments) are public and searchable, so users should avoid sharing personal details. Private messages are not public but may be monitored for guideline compliance.

  • ❖Legal & Platform Compliance - We may disclose data to comply with legal requirements, law enforcement requests, or to enforce our policies.

  • ❖Third-Party Services & Advertising - We use analytics, advertising, and moderation tools that may collect non-personally identifiable data. Personalized ads require explicit user consent for sharing personal information.

  • ❖Business Transfers - If EdulinksNG is acquired or merged, user data may be transferred, with the new entity required to uphold this Privacy Policy.

We are committed to protecting your data while ensuring a safe and engaging platform experience.

8. Personal Data Retention Period

At EdulinksNG, we retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (e.g., tax, accounting, or regulatory compliance).
If you request to close your account, it will be deactivated, and your personal data will no longer be processed. However:

  • ❖Publicly shared content (e.g., questions, answers, and comments) may remain visible to preserve the integrity of discussions and benefit other users.

  • ❖Historical account records may be retained as required by law or for platform integrity (e.g., fraud prevention, moderation, or dispute resolution).

  • ❖Further processing of your personal information will cease, except when required by law, law enforcement agencies, or regulatory authorities.

9. Your Privacy Rights

Under the Nigeria Data Protection Regulation (NDPR) and other applicable laws, you have the right to object to data processing and request deletion of your personal data, subject to legal and platform retention policies. To request data deletion, email help@edulinks.com with the subject "Request to Delete My Personal Data." We will process requests in compliance with data protection laws.
Note: Public content (e.g., questions, answers, comments) may remain on the platform but can be anonymized upon request. Some data may be retained for legal, security, or moderation purposes, as required by law or to maintain platform integrity.

11. Security Precautions

At EdulinksNG, we implement strict security measures to safeguard your personal information from loss, misuse, or unauthorized alteration. Whenever you access or update your account information, we provide a secure server connection to protect your data. Additionally, we follow strict security protocols to prevent unauthorized access to user information. However, please note that while we take necessary precautions, no internet-based platform can be 100% secure. We cannot be held responsible for illegal breaches by hackers if we have taken industry-standard security measures. To stay secure on EdulinksNG, always use a secure network, be cautious when sharing personal information online, and keep your login credentials private to prevent unauthorized access.

12. Choice/Opt-Out

EdulinksNG allows users to opt out of non-essential communications, including promotional and marketing emails from us or our partners, after setting up an account. To remove your contact information from all EdulinksNG mailing lists and newsletters, visit www.edulinks.com/unsubscribe. You can also unsubscribe at any time by clicking the one-click unsubscribe link at the bottom of our emails. We respect your preferences and ensure that opting out does not affect important service-related notifications.

14. Remedies, Questions and Contact

If you believe your privacy rights have been violated or are at risk due to the use of EdulinksNG, please submit your complaints or inquiries to our Data Protection Officer at help@edulinks.com.
For any other questions or concerns regarding our policies or platform, you may also contact us at help@edulinks.com, and we will respond as soon as possible.

15. Notification of Changes

EdulinksNG reserves the right to update or modify this Privacy Policy at any time without prior notice. The latest version will always be available on our website, and any changes will take effect once posted. We encourage users to review this Privacy Policy periodically to stay informed about how we protect and manage personal information.

Terms and Conditions

You can see our Terms and Conditions by visiting Terms & Conditions.